MM
Moorane M

1 reviews | Active since Jul 2018

12 Oct 2022, 20:29

No hospital that are on the network list near me

I am supposed to give birth in December and I only found out that all hospitals near me are not on my medical aid plan network list. I called Medshield they said they can only pay 75% of my claim which means I have to pay Co payment of 25% before I give birth. I tried to explain to them to waiver the co payment since this is treated as a emergency but no one is willing to assist me.

0
Replies (2)
Medshield
Medshield's reply13 Oct 2022, 15:54
Official
Good day, 
  
Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention.
 
Please may I kindly request for you to provide us with the membership number, in order for us, to prioritize this investigation and to provide you with a prompt response.
 
We early await your response. 
 
Yours sincerely,
 Medshield 
MM
Moorane M's update13 Oct 2022, 18:18
Reviewer Update
*** that is my membership number