1 reviews | Active since Nov 2017
NO FEEDBACK FOR ALMOST 2 MONTHS
I have been emailing and sending posts on fb and hellopeter with complaints of reversals of Authorizations. You people at MedShield are to slapgat to answer my mails back. I have 9 emails in total and no reply from you. Its pathetic. Why dont you get back to people!!! You send reference numbers after you receive the mails and thats it. What SERVICE do you give???? If I do not receive feedback by the 1st December 2017 I will go out of my way to go to the papers with this. THIS IS PATHETIC!!!!!!!!!!!!
Good day,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Medshield
Good day,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Medshield
Good day
With reference to your Hello Peter Complaint received on the 28/11/2017.
Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention.
With reference to the authorisation request for dependant Pauline for admission date 28/07/2017.
Kindly be advised this was reviewed by the Scheme’s Executive team and was approved up to the cost of the open procedure.
It should be noted, a detailed formal response will be provided to yourself on query 211117QH979K.
This query 281117QHN0YP is now closed as it is a duplicate of 211117QH979K.
We trust you find the above in order.
Yours sincerely,
Medshield
Good day
With reference to your Hello Peter Complaint received on the 28/11/2017.
Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention.
With reference to the authorisation request for dependant Pauline for admission date 28/07/2017.
Kindly be advised this was reviewed by the Scheme’s Executive team and was approved up to the cost of the open procedure.
It should be noted, a detailed formal response will be provided to yourself on query 211117QH979K.
This query 281117QHN0YP is now closed as it is a duplicate of 211117QH979K.
We trust you find the above in order.
Yours sincerely,
Medshield