HB
Hermina B

1 reviews | Active since May 2011

12 Mar 2025, 15:26

Must have hospital procedure done in doctors room

I've joined the Medical aid and now need to have a procedure done. I follow the rules, find a doctor at the network hospital provided. Call for authorization and then be told that I must have a S**** of my womb amongst other procedures done in the doctors rooms and not in the hospital, basically not getting anesthetic and facing risks of things that could go wrong. WHAT EVEN! So much for having a medical aid!

0
Replies (2)
Medshield
Medshield's reply13 Mar 2025, 15:12
Official
Good day, 
 
 Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
 
 Kindly note that your concerns have been prioritised and feedback will be provided urgently.
 
 Yours sincerely,
 Medshield
HB
Hermina B's update01 Sept 2025, 13:19
Reviewer Update
Thank you for your response, where would you like me to send the member no to?