MS is denying my father surgery, his situation is worsening. He has been with medshield for years and has been paying all his premiums on time every month for years!

My father has been on medshield for years. Recently he experienced severe pain in his knee joints, after visiting a doctor he was referred to a specialist.

The first specialist advised immediate knee replacement. My father went for a second opinion and the second specialist also advised knee replacement as any other altrenatives would not correct the issue due the severity.

My father was supposed to go in for the knee operation on 12 July 2018. MS decided to disapprove the surgery.

He is in constant pain and he now has the pain going up all the way to the hips, due to MS advising that they will only approve the knee replacement in January 2019.

Due to MS disapproval and negligence it is feared that if he waits till that time he may require both a hip and knee replacement. MS you are pathetic! Should anything happen to my dad in the interim, BEWARE MEDSHIELD, BEWARE - the COUNCIL OF MEDICAL AIDS as well as the CONSUMER COUNCIL will be hearing from my family and the specialists who have approved and advised of the knee replacement.

Should you not contact me regarding this complaint - the papers will also be hearing from me.