BS
Bra_G Senekal
1 reviews | Active since Sept 2016
12 Sept 2022, 14:44
Most unreliable service in 8 years
Awaiting urgent feedback on query 060922Q8FM5V. I'm getting NO sensible feedback or communication from Medshield after my emergency operation of a month ago that still has claim shortfalls despite authorisation and being done at a network hospital as per my Prime plan. In my 8 years as a member, this is a true low point in efficiency and service. Please attend to this matter urgently.
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Replies (2)
Medshield's replyOfficial
13 Sept 2022, 07:05Good day,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided soon.
Yours sincerely,
Medshield
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided soon.
Yours sincerely,
Medshield
Medshield's reply13 Sept 2022, 07:05
Official
Good day,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided soon.
Yours sincerely,
Medshield
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided soon.
Yours sincerely,
Medshield
BS
Bra_G Senekal's updateReviewer Update
21 Sept 2022, 17:57Hi Medshield. Matter has still not been resolved, please revert soonest - it's been over a month now.
BS
Bra_G Senekal's update21 Sept 2022, 17:57
Reviewer Update
Hi Medshield. Matter has still not been resolved, please revert soonest - it's been over a month now.