1 reviews | Active since Sept 2016

13 Mar 2026, 13:08

Mesdhield: 100326QGF9YX

I just joined Medshield as a new member, directly moving from Discovery Medical aid. I was never advised of any waiting periods as that should apply to people who have not been on medical aid for long periods. I logged a call and no one is helping.

All my dependants who moved with me from Discovery except me the main member. This is very absured, I do not have any pending chronics and looming hospitilisation.

This is BAD...REALLY REALLY BAD.

0
Replies (1)
Medshield
Medshield's reply13 Mar 2026, 13:56
Official
 Good day, 
 
 Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
 
 Kindly note that your concerns have been prioritised and feedback will be provided urgently. 
 
 Yours sincerely,
 Medshield