mM
marie M
1 reviews | Active since Apr 2013
21 Jun 2017, 11:40
member cards
<p>i have 4 cards witch is incorrect. i have complaint my broker has been in touch. and you just can not get it wright. how difficult can it be. you have spoken to me on the phone confirming everything and still you get it wrong. but the e-link card is correct. really</p>
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Replies (2)
Medshield's replyOfficial
21 Jun 2017, 11:49Good day,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Medshield
Best regards,
Medshield's reply21 Jun 2017, 11:49
Official
Good day,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Medshield
Best regards,
Medshield's replyOfficial
22 Jun 2017, 11:02Good day
We can confirm, the necessary documents has been sent to your GP for completion, however the Scheme is still awaiting the completed documents from the doctor.
With reference to the spelling of your dependents name, kindly be advised this has been corrected as per your communication to the Scheme and a new set of cards are being dispatched today.
Yours sincerely,
Medshield
Best regards,
Medshield's reply22 Jun 2017, 11:02
Official
Good day
We can confirm, the necessary documents has been sent to your GP for completion, however the Scheme is still awaiting the completed documents from the doctor.
With reference to the spelling of your dependents name, kindly be advised this has been corrected as per your communication to the Scheme and a new set of cards are being dispatched today.
Yours sincerely,
Medshield
Best regards,