DJ
Denton J

1 reviews | Active since Jun 2020

10 Jun 2020, 09:18

Medsh**** claim

We have received authorisation for a procedure and when the claim was submitted it was rejected. Reason is funds are exhausted but nothing else was claimed from the date the authorisation was provided.

0
Replies (2)
Medshield
Medshield's reply10 Jun 2020, 10:00
Official
Good day, 
  Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
 
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days. 
Yours sincerely,Medshield

Best regards,

Medshield
Medshield's reply22 Jun 2020, 11:09
Official
Good day Member
Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention.
Kindly be advised that your complaint has been reviewed and a response has been forwarded to your email ***. 
Yours sincerely
Medshield

Best regards,