TS
Thndekile S
1 reviews | Active since Feb 2020
07 Dec 2020, 10:20
Medshild is ****
Medshield medical its a **** they debited their premium in October and double debited in November. On Friday last week I got sick I went to casualty and they told that my medical aid is suspended I had to pay cash. Today I phoned their call center and Hazel how is the call center consultant told me that it was a system error. She was so rude she cut the call while I was talking to her.
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Replies (2)
Medshield's replyOfficial
07 Dec 2020, 11:02Good day,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided the soonest.
Yours sincerely,
Medshield
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided the soonest.
Yours sincerely,
Medshield
Best regards,
Medshield's reply07 Dec 2020, 11:02
Official
Good day,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided the soonest.
Yours sincerely,
Medshield
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided the soonest.
Yours sincerely,
Medshield
Best regards,
Medshield's replyOfficial
09 Dec 2020, 14:43Good day Member
Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention.
Kindly be advised that your complaint has been reviewed and a response has been forwarded to your email address
Yours sincerely
Medshield
Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention.
Kindly be advised that your complaint has been reviewed and a response has been forwarded to your email address
Yours sincerely
Medshield
Best regards,
Medshield's reply09 Dec 2020, 14:43
Official
Good day Member
Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention.
Kindly be advised that your complaint has been reviewed and a response has been forwarded to your email address
Yours sincerely
Medshield
Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention.
Kindly be advised that your complaint has been reviewed and a response has been forwarded to your email address
Yours sincerely
Medshield
Best regards,