MT
Mari T

1 reviews | Active since Dec 2018

02 Oct 2019, 13:54

Medshield worst Medical Aid

Medshield has not resolved my query since May 2019. The worst medical aid and promise to phone you back and nobody phones you because they are always in a meeting or too busy when you phone.

0
Replies (2)
Medshield
Medshield's reply02 Oct 2019, 14:52
Official
Good day,

Medshield Medical Scheme has acknowledged your complaint and is currently investigating. 
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
 
Yours sincerely,
Medshield
Medshield
Medshield's reply28 Oct 2019, 09:07
Official
Good day 
 
 With reference to your complaint received at the Scheme: 021019QN92VG 
 
 We can confirm that the claim in question has been reviewed and processed, Feedback has been send via nexus
 
 We trust you find the above in order .
 
 Should you require any further assistance please contact the Medshield Medical Scheme Contact Centre on ***.
 
 Yours sincerely
 
 Medshield