LB
Lissa B
1 reviews | Active since Oct 2018
10 Jul 2019, 09:52
Medshield the ********** medical aid
I have written numerous complaints eventually some of them were corrected over a 6 month period. Now I still have a General waiting period although I was on a medical aid when I first did the application. Now because of medshields negligance I am suffering and a waiting period was imposed. this is above unproffessional ...
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Replies (2)
Medshield's replyOfficial
10 Jul 2019, 11:04Good day,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Medshield
Medshield's reply10 Jul 2019, 11:04
Official
Good day,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Medshield
Medshield's replyOfficial
15 Jul 2019, 12:28Good day
Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention.
Kindly note, Our membership department have contacted you and are currently awaiting for proof of application that you sent to your broker in February/March, upon receipt they will further review your query.
We trust you find the above in order.
Yours sincerely,
Medshield
Medshield's reply15 Jul 2019, 12:28
Official
Good day
Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention.
Kindly note, Our membership department have contacted you and are currently awaiting for proof of application that you sent to your broker in February/March, upon receipt they will further review your query.
We trust you find the above in order.
Yours sincerely,
Medshield