DS
Demacy S

1 reviews | Active since Aug 2020

27 Nov 2024, 16:14

Medshield slow and laborious

My wife submitted a claim 2 weeks ago and they are taking their own sweet time. After we phoned to enquire they said they were looking for proof of payment. We then got it ourselves and submitted it a few days ago. Still waiting for a resolution. Pathetic

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Replies (1)
Medshield
Medshield's reply27 Nov 2024, 16:30
Official
 Good day, 
 
 Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
 
 Kindly note that your concerns have been prioritised and feedback will be provided urgently.
 
 Yours sincerely,
 Medshield