MR
Marinda R

1 reviews | Active since Sept 2023

22 Sept 2023, 08:25

Medshield should review Netcare hospitals

Due to the fact that we have no choice other than Netcare hospitals which are the only hospitals Medshield endorses, I cannot give you a higher rating than the bad reviews of the Netcare N1 city hospital and the bad experience my mother had at Netcare N1 City. Unfortunately my Mom is traumatised after her bad experience at Netcare N1 city and three weeks down the lane I am still struggling to get an appointment with the hospital manager.

0
Replies (2)
Medshield
Medshield's reply22 Sept 2023, 10:40
Official
Good day, 
 
 Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
 
 Kindly note that your concerns have been prioritised and feedback will be provided urgently.
 
 Yours sincerely,
 Medshield
Medshield
Medshield's reply26 Oct 2023, 10:24
Official
Good day

Medshield Medical Scheme received your complaint and would like to thank you for bringing your concerns to our attention.

Kindly be advised that your complaint has been reviewed and a response has been forwarded to your email 

Yours sincerely

Medshield