Medshield repeatedly and wrongfully suspends members.

When you get kicked off a Medical after nearly 20 years of being a member, never being in arrears, it is time to warn the public that the administration is terrible. October 2019 my husband passed away and I requested Medshield to adjust our membership, making me the main member. I was then left with no medical for a month until I realized what had happened. They then re-instated me and changed the membership number. On the 27/11/2020 I was notified by Pamela Skhosana of Medshield they had once again suspended my membership. Apparently due to contributions short paid. My daughter had to explain that all contributions had been paid at all times with all the relevant proof. It took her about a whole day to do this lady"s work for her and to proof all payments where in fact made. No apology at all, in fact she was told to write a letter to Medshield administration asking them to reverse the payments apparently wrongfully made to my deceased husband for two months last year. I will be looking out for a new medical scheme after wrongfully suspended twice in about a year's time. People who can't do their work should be fired and a Medical scheme who wrongfully suspends loyal member's membership without as much as an apology, is not worth having.