Medshield not working for their members as a medical aid

medshield is not a medical aid that is there for their members. medshield classifies contact lenses and glasses in the same category, even with a motivation letter from the Pretoria Eye institute - specialist - medshiel overwrites them to say it is the same and you can get contact lense - like glasses - once in 2 years medshield decline a procedure twice requested by a specialist surgeon for a procedure that is life saving, even with a motivational letter from the specialist surgeon and a lab report medshield overwrites the surgeon must you first have a heart attack or stroke or something serious before Medshield is prepaired to help their members. This procedure needs to happen in order to prevent a heart attack of stroke or something more serious