SA
Sherelene A

1 reviews | Active since Jul 2011

21 Nov 2018, 13:08

Medshield not responding

Medshield does not response to any of my emails or queries. I'm trying to cancel my medical aid but they do not respond to me. Last month when I made a claim they didnt give me feedback for a week and when I queried it, they just closed my query without resolving it

0
Replies (2)
Medshield
Medshield's reply22 Nov 2018, 10:47
Official
Good day
 Medshield Medical Scheme has acknowledged your complaint and is currently investigating. Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.  Yours sincerely, Medshield 

Best regards,

Medshield
Medshield's reply22 Nov 2018, 11:00
Official
Good day Member
Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention.
Kindly be advised that your complaint has been reviewed and a response has been forwarded to your email *** 
Yours sincerely
Medshield

Best regards,