SH
Siphiwe H

1 reviews | Active since Jun 2021

20 Aug 2025, 07:14

Medshield not paying service providers.

Medshield is collecting monthly contributions from members but failing to pay service providers. When you call the call centre the agents are very rude and arrogant. Team leaders and managers are nowhere to be found. One have to be subjected to agents arrogance daily.

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Replies (1)
Medshield
Medshield's reply20 Aug 2025, 07:59
Official
 Good day, 
 
 Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
 
 Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
 
 Yours sincerely,
 Medshield