NS
Natalie S
1 reviews | Active since Dec 2018
07 Feb 2022, 11:46
Medshield, no shield at all
Worst medical aid to deal with EVER!!! Do not trust Medshield to keep you covered, between their credit control department and the *********** staff at the call centre, you will find yourself paying directly to the medical monthly only to be told you have been suspended because they cannot get their departments / systems to correctly communicate with each other. Yes, I pay directly and am in advance, not even a case of a missed debit order but my cover is suspended.... Thank the pixie dust I didnt need any medical attention
Helpful (0)
Replies (2)0
Replies (2)Medshield's replyOfficial
07 Feb 2022, 12:09Good day,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Medshield
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Medshield
Medshield's reply07 Feb 2022, 12:09
Official
Good day,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Medshield
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Medshield
NS
Natalie S's updateReviewer Update
07 Feb 2022, 12:40Just to help you... Your call centre said the joining date cannot be back dated to 1 December 2021, but your credit control department can miraculously do it and then not debit my account and suddenly suspend me. Get ready Medshield, the games are about to begin
NS
Natalie S's update07 Feb 2022, 12:40
Reviewer Update
Just to help you... Your call centre said the joining date cannot be back dated to 1 December 2021, but your credit control department can miraculously do it and then not debit my account and suddenly suspend me. Get ready Medshield, the games are about to begin
