TK
Tasneem K

1 reviews | Active since Sept 2022

09 Nov 2022, 08:15

Medshield MOM bags- ****!!!!!!

I am convinced that Medshield is misleading , as per their brochure moms to be can contact the scheme during their third trimester to book a baby bennetts bag to be delivered . I sent an e-mail last week as I am a 1st time mom however I keep receiving automated e-mails stating they are still working on a resolution.

0
Replies (2)
Medshield
Medshield's reply09 Nov 2022, 09:06
Official
Good day, 
 
 Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
 
 Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
 
 Yours sincerely,
 Medshield
TK
Tasneem K's update09 Nov 2022, 09:17
Reviewer Update
I have been receiving a similar automated response!!!! which is FRUSTATING !!! FALSE ADVERTISING therefore you have been working on a resolution for the last 2 weeks !