GN
Gugu N

1 reviews | Active since Mar 2024

10 Mar 2024, 19:04

Medshield medical aid are ****mers and don’t want to pay for medication at all

Hi there, Medshield medical aid is a group of ****mers. I pay R2400 every month. Currently I’m sick and I need medication. Medshield is only willing to pay R18 and the rest of the bill of medication bill which is about R450 needs to be paid by me. I’m a good as someone who has no medical aid if they don’t want to pay for my medication. This Medshield medical aid needs to be reported because this is call broad day light ******* and they’re not ashamed to decline paying for my medication yet I’m feeling very ill. I’ll cancel my membership with them this week if no one from Medshield sorts this out. Medshield is actually a pathetic to say the least. Someone from Medshield needs to call me tomorrow to sort this out. I’m disappointed with their service & insensitivity. I’m the main member, it’s beginning of the year and they’re not willing to pay. Shame on you Medshield, this is unacceptable. I will cancel this medical aid with immediate effect and they won’t deduct any money from my account going forward. I need a good medical aid. Medshield are ****mers & they’re pathetic.

People who are members of Medshield should consider canceling membership from this pathetic medical aid and find a better medical aids.

Regards, Gugu Ntloko

0
Replies (3)
GN
Gugu N's update10 Mar 2024, 19:21
Reviewer Update
Claims Status - *** [MI***]
Someone from Medshield needs to call me as soon as possible. I need to get medication & Medshield is unwilling to pay anything for my medication. This is pathetic and they are ****mers who just take my money monthly and they don’t want to pay I'm ill. Im flabbergasted by this greed & insensitivity from Medshield’. This Medshield medical aid is no good and I advise everyone to stay away from Medshield Mediphila medical aid. They suck & broad day light ******s.

Medshield’ needs to call me ASAP on *** to resolve this issue or pay me back for all the months I’ve been on this shady medical aid. I’m disappointed and very angry with Medshield’ medical aid’.

They must Call me as soon as possible on *** to resolve this issue.

From Gugu Ntloko
Medshield
Medshield's reply11 Mar 2024, 08:14
Official
Good day, 
 
 
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
 
 
Kindly note that your concerns have been prioritised and feedback will be provided urgently.
 
 
Yours sincerely,
 Medshield
Medshield
Medshield's reply12 Mar 2024, 15:39
Official
Good day
Medshield Medical Scheme received your complaint and would like to thank you for bringing your concerns to our attention.

Kindly be advised that your complaint has been reviewed and a response has been forwarded to your email. 

Yours sincerely

Medshield