PF
Priscilla F

1 reviews | Active since Sept 2023

04 Nov 2025, 09:30

Medshield Medical Aid

<div>Now that my back op is over and I've reached the 3 month mark in recovery, I feel that I can express my absolute disappointment with Medshield. After being with them for close on 25 years, they rejected my back op as only being covered as a PMB. That meant I had experience paralysis or lack of bladder control. No amount of motivating from the specialist was accepted and the operation was the only way forward for me. So I cancelled my Medshield policy and went elsewhere. They are still sending me correspondence saying that my query is being dealt with. No doubt they will put the same message here again <strong>&nbsp;#BlackFriday</strong></div>

0
Replies (2)
Medshield
Medshield's reply04 Nov 2025, 09:55
Official
 Good day, 
 
 Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
 
 Kindly note that your concerns have been prioritised and feedback will be provided urgently.
 
 Yours sincerely,
 Medshield 
PF
Priscilla F's update04 Nov 2025, 12:13
Reviewer Update
See. Same static reply