SB
Shireen B

1 reviews | Active since Aug 2019

06 Oct 2021, 11:44

Medshield is a *******

I pay a lot of money every month for my medical aid first med shield said i used my COVID test benifit after a lot of emails and calls they reinstated it now they refuse to pay for my pelvic ultrasound! I’m cancelling ultrasound is covered according to my understanding they ripping me off!

0
Replies (2)
Medshield
Medshield's reply06 Oct 2021, 13:25
Official
Good day, 
  Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
 
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.  Yours sincerely,
Medshield

Best regards,

Medshield
Medshield's reply07 Oct 2021, 08:53
Official
Good day Member

Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention.

Kindly be advised that your complaint has been reviewed and a response has been forwarded to your email
 ***

Yours sincerely

Medshield

Best regards,