1 reviews | Active since Jan 2017
Medshield has the laziest staff
The call centre is so lazy! Absolutely disgusted by the service Medshield provides. New members don't even get a call. You should really look at hiring new staff - there are so many people out there that are looking for jobs. I have the names of the lazy consultants - please contact me if you are even interested in knowing who is giving your company a bad name.
Good day,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Medshield
Good day,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Medshield
Good day
With reference to your enquiry regarding: 220318QNZJW7
As discussed telephonically, please not that we have liaise with our hospital benefit management, Medical Services Organisation (MSO) and they advised as follow:
Authorization request for you maternity has been received via email and is on pending status, awaiting member/treating doctor to confirm the name of the hospital you will be admitted to , treating doctors name and practice number and they also need referral number from the GP to specialist. For further assistance you can contact hospital benefits management (MSO) on ***.
With regard the registration of new a born baby ,the baby need to be registered in the scheme within 60 days from date of birth, birth certificate is required. In case emergency within 60 days if the baby is not yet registered, the scheme will require birth notification and medical history from the paediatrician .
We trust you find the above in order.
Yours sincerely,
Medshield
Good day
With reference to your enquiry regarding: 220318QNZJW7
As discussed telephonically, please not that we have liaise with our hospital benefit management, Medical Services Organisation (MSO) and they advised as follow:
Authorization request for you maternity has been received via email and is on pending status, awaiting member/treating doctor to confirm the name of the hospital you will be admitted to , treating doctors name and practice number and they also need referral number from the GP to specialist. For further assistance you can contact hospital benefits management (MSO) on ***.
With regard the registration of new a born baby ,the baby need to be registered in the scheme within 60 days from date of birth, birth certificate is required. In case emergency within 60 days if the baby is not yet registered, the scheme will require birth notification and medical history from the paediatrician .
We trust you find the above in order.
Yours sincerely,
Medshield