MM
Mbali M

1 reviews | Active since Aug 2022

22 Aug 2022, 16:46

Medshield_ Frustrating

Called Medscheme at 16:30 and the voice prompt said the call center is currently closed. It then went on to state their operational hours as 08:00 to 17:00 on Mondays to Thursdays. I made the call on a Monday.

This is the LEAST of my worries with these scheme!!!!!!!!

0
Replies (1)
Medshield
Medshield's reply23 Aug 2022, 06:46
Official
Good day, 
  Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
 
 Kindly note that your concerns have been prioritised and you will be contacted for more details.
 
 Yours sincerely,
 Medshield

Best regards,