1 reviews | Active since May 2017

10 May 2017, 08:57

MEDSHIELD FOR LIFE CLIENT

<p>I joined Medshield in 2011 and was on the Mediplus option for several years. Last year my financial circumstances deteriorated substantially and I asked Medshield to change me to a cheaper option in the middle of the year. They obliged without an issue. This year my financial circumstances have worsened and I again asked Medshield to move me to the cheapest option Mediphila. They were understanding of my circumstances and did not make an issue out of having to change options twice in a six month period.</p> <p> </p> <p>In addition, before I requested the change to Mediphila, for a month I did a substantial amount of research on other open scheme medical aids and realised that when I compared Medshield to any other scheme, Medshield still came out tops in terms of benefits and contributions.</p>

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Replies (1)
Medshield
Medshield's reply10 May 2017, 09:05
Official

Good day,

Thank you for your encouraging message.

Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service and delivery to you.

Should you have further enquiries kindly contact us on *** or email ***

Yours sincerely,

Karin Binstead

Medshield Medical Scheme

Best regards,