1 reviews | Active since Feb 2017

29 Dec 2025, 09:14

Medshield fails to respect and honor own commitment to resolving queries

I have no faith in medshields ability to respond to queries in a timely manner and therefore Medshield is incapable of respecting and honoring thier own commitments

Over a week and still a query cannot be responded to or resolved

0
Replies (2)
Medshield
Medshield's reply29 Dec 2025, 09:35
Official
Good day,  
  Medshield Medical Scheme has acknowledged your hello peter complaint and is currently investigating. 
  Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days. 
  Yours sincerely,
 Medshield Medical Scheme 
's update29 Dec 2025, 09:54
Reviewer Update
Don't believe that, have recieved empty promises of responses several times already