DS
Demacy S

1 reviews | Active since Aug 2020

19 Feb 2025, 11:12

Medshield disappoints again!!!

My wife belongs to Medshield medical aid and this is the 2nd time we have had to wait for almost a month for a claim to be paid. Not only is it a simple claim but its the type of claim that has been paid in less than a week in the past.

it is really disappointing because this medical aid has slowly become one of the worst in south africa. please sort out our claim we have been waiting

M Darrelle member number ***

0
Replies (2)
Medshield
Medshield's reply20 Feb 2025, 12:56
Official
Good day,   Medshield Medical Scheme has acknowledged your complaint and is currently investigating. 
  Kindly note that your concerns have been prioritised and feedback will be provided within 5 days.
    Yours sincerely,
Medshield Medical Scheme 

Best regards,

Medshield
Medshield's reply28 Feb 2025, 18:17
Official
Good day 
 
 Medshield Medical Scheme has acknowledged your hello peter complaint and would like to thank you for bringing your concerns to our attention. Kindly be advised, your complaint has been reviewed and detailed response has been emailed to  *** We trust you find the above in order. Yours sincerely Medshield Medical Scheme 

Best regards,