BJ
Bonita J

1 reviews | Active since Mar 2021

12 Sept 2023, 00:30

Medshield

Good day on the 26 July 2023 i had a scope done. I wnt to the doc and the receive an account that the account was short paid! Why?? There was an auth????? Even the consultation was short paid Since im on this medical aid. I have been paying in on short account.

0
Replies (2)
Medshield
Medshield's reply12 Sept 2023, 07:30
Official
Good day, 
 
 Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
 
 Kindly note that your concerns have been prioritised and feedback will be provided urgently.
 
 Yours sincerely,
 Medshield
Medshield
Medshield's reply18 Sept 2023, 15:46
Official
Good day

Medshield Medical Scheme received your complaint and would like to thank you for bringing your concerns to our attention.

Kindly be advised that your complaint has been reviewed and a response has been forwarded to your email.

Yours sincerely

Medshield Medical Scheme.