DN
Delmein N

1 reviews | Active since Aug 2018

27 May 2025, 14:20

Medshield claims

After sending 22 emails to get a refund on a claim, nobody will call you or send you an email explaining why and how you should submit a claim. Nobody reads the emails and Medshield will keep rejecting claims based on outstanding information that was clearly mentioned in your email. Then they tell you not to get frustrated!!

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Replies (1)
Medshield
Medshield's reply27 May 2025, 14:22
Official
Good day, 
 
 Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
 
 Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
 
 Yours sincerely,
 Medshield