NE
Nazeera E
1 reviews | Active since Jan 2011
10 Oct 2018, 11:59
medshield claim
my mom went to medifix for hearing aids.The claim to medshield is still not processed as medshield keeps rejecting the claim due to their *********** staff making mistakes.
I keep phoning and getting nowhere. my mom needs the hearing aids ASAP as she cant hear. I took her for treatment in September 2018.
please help me to resolve the matter and get claim settled.
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Replies (2)0
Replies (2)
Medshield's replyOfficial
16 Oct 2018, 09:50Good day,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Medshield
Best regards,
Medshield's reply16 Oct 2018, 09:50
Official
Good day,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Medshield
Best regards,
Medshield's replyOfficial
16 Oct 2018, 10:09Good day,
Refer to ref 161018Q1ZXDT
Medshield Medical Scheme has acknowledged your hello peter complaint, as we have discussed telephonically the account has been processed for payment however the balance will be paid from the savings account and you advised that you don’t want the savings benefits to be used . kindly send the requested document to ***
Yours sincerely,
Medshield
Best regards,
Medshield's reply16 Oct 2018, 10:09
Official
Good day,
Refer to ref 161018Q1ZXDT
Medshield Medical Scheme has acknowledged your hello peter complaint, as we have discussed telephonically the account has been processed for payment however the balance will be paid from the savings account and you advised that you don’t want the savings benefits to be used . kindly send the requested document to ***
Yours sincerely,
Medshield
Best regards,