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wendy S

1 reviews | Active since Jan 2014

07 Oct 2019, 17:30

MEDSHIELD ACCUSES MY DOCTOR AND I OF LYING

Medshield decided to terminate my membership due to me "lying" about a medical condition on my application form. 1st. I disclosed my medical condition 2nd. My medical doctors report reaffirmed my medical condition 3rd. They disclosed the apparent "conditon" that I "****" about to a 3rd party How dare they disclose information to a 3rd party? How dare they say that a medical doctor **** in her report? How dare they accused me of lying on my application form? Disgusted is what I am. They dragged my name and my doctors name through the mud and questioned our integrity. Pathetic

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Replies (2)
Medshield
Medshield's reply08 Oct 2019, 06:35
Official
Good day,

Medshield Medical Scheme has acknowledged your complaint and is currently investigating. 
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
 
Yours sincerely,
Medshield
Medshield
Medshield's reply09 Oct 2019, 13:37
Official
Good-day

We can confirm that feedback has been provided on the below email :***

Yours Sincerely
Medshield