1 reviews | Active since Jan 2022
Medshield
I had a heart attack last Monday, went to my gp the next morning and she confirmed that after doing tests on me. I came home and an hour later she phoned me with my blood results. I was to be booked in at n17 hospital immediately, which I did. Dr vd merwe was over me and I received drips etc. On Thursday he told me to go to netcare in alberton to be admitted for an angiogram. My son took me and I saw dr Theron cardiologist . In the consultation he told me that I will be booked for the following Monday which was yesterday. On my way out the receptionist told me that medshield refuses to admit me and they also never paid the n17. My life depends on this procedure, but now I sit at home waiting for medshield. And everything is pending. They even lost the document that my dr had to fill in stating my condition. So yesterday, I had to phone my dr again and ask her for another document to be submitted to medshield. I cannot go back to work as I'm suppose to have bedrest. I really don't know what to do anymore. My medical aid gets paid every month as well as my gapcover. What is a person to do in a situation like this???. And then I'm not supposed to stress!!!
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided urgently.
Yours sincerely,
Medshield
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided urgently.
Yours sincerely,
Medshield
