Medshield

Stay away from Medshield if a loved one dies. My late Father father died 2021, they took the medical aid contributions for the following month after he died and now are wanting an unabridged death certificate from home affairs for the refund to take place. They blame me for not stopping the medical aid quick enough because when family dies you must not morn them first, you must do paper work first, and obviously with my mother on the medical aid still , just throw her off while a covid epidemic is happening, because they transfered her very quickly(No)...obviously and she was able to claim over the next 9 months on another medshield scheme....NO! They know that an unabridged death certificate is a special request from Home Affairs, they it will take long...everyone know special requests from Home affairs take forever, they are not efficient. They refuse to pay interest back on money that isnt theirs...even Sars pays interest. They say they are protecting the finances of the person as this was asked by a lawyer into the lawyers trust account, Medshield say they dont trust lawyers. When asking them why they can stop the medical aid on an abridged death certificate it is fine....dual standards? It just shows money is more important that care, personally. No sorry, we feel for you or anything, just this protects the dead person financially. I little bit of investigation on their part to check people and it could all be sorted out...but no.