Medshield

My advice is to join any other medical aid EXCEPT MEDSHIELD. Since January, I have been paying R8,337 per month, and due to financial hardship, I can no longer afford this premium.

I submitted a formal request for a plan downgrade, which was supported by both my HR department and my broker. I motivated the change, outlining my financial situation. Unfortunately, my request was rejected with a generic, unhelpful email.

This rejection shows a lack of understanding and empathy for my financial difficulties. It appears Medshield expects me to continue a plan that is causing me significant financial distress.

Their response is unacceptable, and it has severely damaged my trust in Medshield. This has made me reconsider my future with their company.