PL
PATRICIA L

1 reviews | Active since Oct 2011

06 Nov 2024, 12:50

Medshield

My husband who is my beneficiary had a stroke in May 2024. He was discharged from hospital but needed &home physio as he had to learn to walk again. The physiothe****** as well as the Neurologist recommended ongoing physio but Medshield refuse to pay for this despite numerous motivation letters As we are both retired and cannot afford to pay for this treatment meant that he cannot progress with his walking. I have been a member since 2009 . This is rediculous and just wish NHI will kick in

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Replies (1)
Medshield
Medshield's reply06 Nov 2024, 14:30
Official
Good day, 
 
 Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
 
 Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
 
 Yours sincerely,
 Medshield