MEDSHIELD

Item: Medshield
Rating: 1
Author: Willem M

I am very unhappy with Medshield. A specialist requested authorisation for an operation which took them a month to decline. They take your money every month but it is an issue when pay out is required. Is there anyone else with the same problem.

Helpful (0)

Replies (2)

Medshield's replyOfficial

11 Mar 2024, 08:16

Good day,

Medshield Medical Scheme has acknowledged your complaint and is currently investigating.

Kindly note that your concerns have been prioritised and feedback will be provided urgently.

Yours sincerely,
Medshield

Medshield's reply11 Mar 2024, 08:16

Official

Medshield's replyOfficial

26 Mar 2024, 09:36

Good day

Medshield Medical Scheme received your complaint and would like to thank you for bringing your concerns to our attention.

Kindly be advised that your complaint has been reviewed and a response has been forwarded to your email.

Yours sincerely

Medshield

Medshield's reply26 Mar 2024, 09:36

Official