1 reviews | Active since Aug 2018
Medishield Medical *******
Last year September I joined Medishield, I was told that my medical aid would cover me after the 3 months probationary period. I stated to the consultant assisting me that I had chronic asthma and was previously on my mother's medical aid. My asthma got worse and I had to see a pulmonologist, he referred me for a ct scan. When I went to the radiologist I was told that Medishield would not cover anything related to my asthma for up to year. Which was never mentioned to me. I've now had to pay close to R8 000 out of my own pocket. It's bad enough that I've been paying R1 500 every month for my medication. Medishield truely does not care about the health and well-being of it's members. I'm now left out of pocket, with no money to register for my MSc.
Medshield Medical Scheme has acknowledged your complaint and is currently investigating. Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days. Yours sincerely,Medshield
Medshield Medical Scheme has acknowledged your complaint and is currently investigating. Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days. Yours sincerely,Medshield
With reference to your inquiry regarding: 030119Q5P4T1
Membership number: *** Kindly be advised that upon the investigation we can advise as Follow: Please note that the letter confirming membership was sent to *** on the 15/09/2018 indicating 12-Month condition specific waiting period for pre-existing condition ( Asthma ) and stated that exclusion will start on the 01/10/2018 to 30/09/2019,letter will be resent to the above email address . With regard the chronic medication please be advised member is not registered for any chronic condition, member/treating doctor need to contact our chronic medicine management for the script to be reviewed in order for the medication to be registered, their contact details are as follow, member line is *** and provider line is *** . We trust you find the above in order. Yours sincerely,
Medshield
With reference to your inquiry regarding: 030119Q5P4T1
Membership number: *** Kindly be advised that upon the investigation we can advise as Follow: Please note that the letter confirming membership was sent to *** on the 15/09/2018 indicating 12-Month condition specific waiting period for pre-existing condition ( Asthma ) and stated that exclusion will start on the 01/10/2018 to 30/09/2019,letter will be resent to the above email address . With regard the chronic medication please be advised member is not registered for any chronic condition, member/treating doctor need to contact our chronic medicine management for the script to be reviewed in order for the medication to be registered, their contact details are as follow, member line is *** and provider line is *** . We trust you find the above in order. Yours sincerely,
Medshield