NM
Nobesuthu M

1 reviews | Active since May 2021

09 Dec 2021, 09:51

Medication not paid

In june 2021 we had covid19 and were treated in arwyp hospital casualty. Medshield doesn't want to pay for treatment their reason is that the hospital used two different practice numbers of which I don't understand why can't they sort it out. Now hospital is saying they will hand my name on ITC because of this nonpayment I tried several times even to an extent of putting them both on conference call but no solution found yet please assist.

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Replies (1)
Medshield
Medshield's reply28 Dec 2021, 17:38
Official
Good day Member

Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention.

Kindly be advised that your complaint has been reviewed and a response has been forwarded to your email.

Yours sincerely

Medshield