Medical aid money taken in account

Item: Medshield
Rating: 1
Author: Stephen M

I canceled my medical aid with effect from November 30 and am shocked that payments have already been taken out for December from my account.

This is completely unacceptable. On November 18, 2022, I received a letter of termination and learned that my medical aid had been canceled over the phone and email.

Helpful (0)

Replies (1)

Medshield's replyOfficial

19 Dec 2022, 15:40

Good day Member

Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention.

Kindly be advised that your complaint has been reviewed and a response has been discussed telephonically.

Yours sincerely

Medshield

Medshield's reply19 Dec 2022, 15:40

Official

Good day Member

Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention.

Kindly be advised that your complaint has been reviewed and a response has been discussed telephonically.

Yours sincerely

Medshield