NM
Nomaswazi M

1 reviews | Active since Jan 2018

12 Sept 2022, 21:14

MEDICAL AID DELAY FOR CANCER PATIENT

Good day.

My name is Nomaswazi Modikoane. I am Kabelo Modikoane's wife who is a client of yours.

We have raised an issue with your company for weeks now and have had no resolution. This is me following up and will be coming to your offices since no one is approving my husband's process. My husband and the hospital have followed up with you several times and we still have not been assisted. You need to urgently look into this matter as we are going to the highest people at Medshield! I will be at your offices and will also be going to the news paper and all social media to get this resolved soonest.

One thing you should be aware of, if anything happens to my husband I WILL SUE your company and you will pay me for negligence. I'm tired of thr stress you're putting on us and the hospital. Are you waiting for my husband to die? Trust me I'll be your worst nightmare

Call me, don't ask me any questions on email. *** or ***.

0
Replies (2)
NM
Nomaswazi M's update12 Sept 2022, 21:21
Reviewer Update
We are going to continue contacting lawyers, also going to.social media as well as Pretoria to the health Ombuds. I sweat to God if my husband dies you will pay!
Medshield
Medshield's reply13 Sept 2022, 07:03
Official
Good day, 
  Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
 
 Kindly note that your concerns have been prioritised and feedback will be provided soon.
 
 Yours sincerely,
 Medshield