AP
Alishia P

1 reviews | Active since Jun 2015

15 Sept 2023, 09:14

Main member change

Good day. I had requested that the main member be changed on the Medical aid, I cant understand why I have to wait until the December. I am not doing a option change, just change of main member to my husband who is also a beneficiary on the same medical aid!!!! Can this please be sorted out as soon as possible!!!

0
Replies (2)
Medshield
Medshield's reply18 Sept 2023, 08:15
Official
Good day, 
 
 Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
 
 Kindly note that your concerns have been prioritised and feedback will be provided urgently.
 
 Yours sincerely,
 Medshield
Medshield
Medshield's reply26 Sept 2023, 08:28
Official
Good day

Medshield Medical Scheme received your complaint and would like to thank you for bringing your concerns to our attention.

Kindly be advised that your complaint has been reviewed and a response has been forwarded to your email.

Yours sincerely

Medshield Medical Scheme.