TB
Thembelihle B
1 reviews | Active since May 2024
02 Dec 2025, 17:53
Improved for the better I’m happy
Good day
I know last year and this year I was very hard on Medshield medical aid honestly I hated it and it seems like you were listen to us no more waiting forever for authorisation, no copayments on lot of things I’m very happy I convinced lot of my colleagues to change to you guys since it was changing season
We always complain when things are bad we we don’t say anything when things are good
Thank you Medshield
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Replies (1)
Medshield's replyOfficial
03 Dec 2025, 08:01 Good day
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service and delivery to you.
We appreciate you taking the time to comment and are glad that you are happy with the service you received.
Yours sincerely,
Medshield Medical Scheme
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service and delivery to you.
We appreciate you taking the time to comment and are glad that you are happy with the service you received.
Yours sincerely,
Medshield Medical Scheme
Medshield's reply03 Dec 2025, 08:01
Official
Good day
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service and delivery to you.
We appreciate you taking the time to comment and are glad that you are happy with the service you received.
Yours sincerely,
Medshield Medical Scheme
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service and delivery to you.
We appreciate you taking the time to comment and are glad that you are happy with the service you received.
Yours sincerely,
Medshield Medical Scheme