SM
Sindisiwe M

1 reviews | Active since Mar 2021

01 Oct 2024, 11:24

I wrote an email wanting to change debit date from 1 to 25

I wrote an email wanting to change debit date from 1 to 25. I got a response from them saying they’ve changed my banking details as per request, but I never requested for bank details to be changed on debit date. They’re just doing their own thing.

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Replies (1)
Medshield
Medshield's reply01 Oct 2024, 11:59
Official
Good day, 
 
 
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
 
 
Kindly note that your concerns have been prioritised and feedback will be provided urgently.
 
 
Yours sincerely,
 Medshield