1 reviews | Active since Feb 2018
I HAVE HAD IT
******* SERVICE , I was admitted in hospital on the 14 of June the claim was not paid as there were outstanding documentation required I submitted everything to them still no payments was made I had to keep on phoning for them to link the claim to the authorization, now my hospital account is not paid for some odd reason all the consultants that I have spoke to have promised to have the matter escalated but every single time I call in nobody seems to know why it is taking for ever, I have to run around Medshield to pay service provides yet every months they always get my premiums in time , I need to have this matter sorted out as soon as possible so I can start looking for a medical aid with betters customs service that what you people have been providing . DO YOU WANT TO PAY THIS ACCOUNT OR NOT SO I CAN MAKE ARRAGENEMENT WITH THE HOSPITAL
Good day,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Medshield
Best regards,
Good day,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Medshield
Best regards,
Good day,
With reference to your Hello Peter Complaint received on the 16/10/2018.
Kindly be advised that the below account has been processed to be paid in full to the service provider on the 19/10/2018.
Practice name, City Hospital, practice number ***,treatment date 14/06/2018 , dependent Sinenhlanhla Bawinile and amount charged R 47,090.79 .
Yours sincerely,
Medshield
Best regards,
Good day,
With reference to your Hello Peter Complaint received on the 16/10/2018.
Kindly be advised that the below account has been processed to be paid in full to the service provider on the 19/10/2018.
Practice name, City Hospital, practice number ***,treatment date 14/06/2018 , dependent Sinenhlanhla Bawinile and amount charged R 47,090.79 .
Yours sincerely,
Medshield
Best regards,
