1 reviews | Active since Feb 2014
Horrible service
Spoke to Diane Valentine beginning of the week and she promised me feedback by the 22nd of September. It is now 2 weeks later and still no feedback. Definitely the worst medical aid I have ever belonged to and I wouldn't advise anyone to join them. I'm glad that today is my last day being covered by them
Good day Member
With reference to your hello Peter Complaint logged on the 30/09/2017.
On behalf of the Scheme, I unreservedly convey our apologies to you, as the Scheme did not receive any notifications pertaining to your complaint, hence no response/s were sent at time.
Please advise if you still require us to investigate this complaint, hence kindly provide us with your membership number.
Should you require any further assistance please contact the Medshield Medical Scheme Contact Centre on ***.
Yours sincerely,
Medshield Medical Scheme
Good day Member
With reference to your hello Peter Complaint logged on the 30/09/2017.
On behalf of the Scheme, I unreservedly convey our apologies to you, as the Scheme did not receive any notifications pertaining to your complaint, hence no response/s were sent at time.
Please advise if you still require us to investigate this complaint, hence kindly provide us with your membership number.
Should you require any further assistance please contact the Medshield Medical Scheme Contact Centre on ***.
Yours sincerely,
Medshield Medical Scheme