Hidden Costs!
When I app**** & accepted the membership, I specifically asked if EVERYTHING will be covered should I have to go to a hospital. The answer was YES! After being admitted & being discharged, I started receiving invoices from the Hospital & Service Providers, as Co-Payments were never discussed or explained to me! I have repeatedly asked them for the recordings, but after nearly a year, they haven't sent it. I have now paid the Hospital & service providers not to be negatively affected on ITC! I am also reporting Medshield to the Ombudsman!
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Medshield's replyOfficial
10 Feb 2022, 10:43Good day,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Medshield
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Medshield
Medshield's reply10 Feb 2022, 10:43
Official
Good day,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Medshield
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Medshield