BM
Benita M
1 reviews | Active since Jul 2011
17 Nov 2021, 14:16
Happy Customer
Thanks to Medshield for quick approvals even after investigations, with thanks to Jolene Grootboom and Philisiwe Mthembo from the Hospital Authorization Department for their professional, friendly and satisfactory assistance.
Joining Medshield was no mistake, quick claim processing and payments of accounts. Obviously depending on the plan you are on sufficient cover, I would highly recommend Medshield.
Helpful (0)
Replies (2)0
Replies (2)
Medshield's replyOfficial
17 Nov 2021, 14:36Good day
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service and delivery to you.
We appreciate you taking the time to comment and are glad that you are happy with the service you received.
Yours sincerely,
Medshield Medical Scheme
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service and delivery to you.
We appreciate you taking the time to comment and are glad that you are happy with the service you received.
Yours sincerely,
Medshield Medical Scheme
Medshield's reply17 Nov 2021, 14:36
Official
Good day
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service and delivery to you.
We appreciate you taking the time to comment and are glad that you are happy with the service you received.
Yours sincerely,
Medshield Medical Scheme
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service and delivery to you.
We appreciate you taking the time to comment and are glad that you are happy with the service you received.
Yours sincerely,
Medshield Medical Scheme
Medshield's replyOfficial
19 Nov 2021, 12:24Good day Member
Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention.
Kindly be advised that your complaint has been reviewed and discussed telephonically
Yours sincerely
Medshield
Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention.
Kindly be advised that your complaint has been reviewed and discussed telephonically
Yours sincerely
Medshield
Medshield's reply19 Nov 2021, 12:24
Official
Good day Member
Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention.
Kindly be advised that your complaint has been reviewed and discussed telephonically
Yours sincerely
Medshield
Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention.
Kindly be advised that your complaint has been reviewed and discussed telephonically
Yours sincerely
Medshield