DD
Deneo D
1 reviews | Active since Jul 2012
08 Aug 2023, 09:28
Great customer service
It has been a long time since I gave a compliment on customer service received. This was my first time using your service however I was blown away with the service I received from both Darren and Raymond on the 07th August 2023. The agents were both friendly and very efficient and resolved my issue in less than 5 minutes (I am not exaggerating). I do hope that the company will acknowledge the great service they provide to the clients and non-members and reward them accordingly.
Thank you gentlemen
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Replies (1)Medshield's replyOfficial
11 Aug 2023, 11:13Good day
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service and delivery to you.
We appreciate you taking the time to comment and are glad that you are happy with the service you received.
Yours sincerely,
Medshield Medical Scheme
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service and delivery to you.
We appreciate you taking the time to comment and are glad that you are happy with the service you received.
Yours sincerely,
Medshield Medical Scheme
Medshield's reply11 Aug 2023, 11:13
Official
Good day
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service and delivery to you.
We appreciate you taking the time to comment and are glad that you are happy with the service you received.
Yours sincerely,
Medshield Medical Scheme
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service and delivery to you.
We appreciate you taking the time to comment and are glad that you are happy with the service you received.
Yours sincerely,
Medshield Medical Scheme
