1 reviews | Active since Apr 2013

30 Nov 2018, 11:18

great customer service

This being my second complaint since i've been with the scheme im honestly blown away by the level of excellent client service, the process is friendly and efficient.Im happy my query was resolved but i'm more happy with the conduct of the business when it comes to their clients.

0
Replies (1)
Medshield
Medshield's reply03 Dec 2018, 08:08
Official
Good day
 
Thank you for your encouraging message.
 
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service and delivery to you.
 
We appreciate you taking the time to comment and are glad that you are happy with the service you received.
 
Yours sincerely,
Medshield Medical Scheme