DB
Dominique B
1 reviews | Active since Sept 2011
16 Jan 2018, 20:24
Frown upside down
After my complaint the claim got rectify and full payment will be received on the next payment run?
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Medshield's replyOfficial
17 Jan 2018, 06:59Good day
Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention.
It should be noted, the Scheme is still experiencing technical issues in releasing claims however certain claim can be released, hence the account in question being released for payment.
We trust you find the above in order.
Yours sincerely
Medshield Medical Scheme
Best regards,
Medshield's reply17 Jan 2018, 06:59
Official
Good day
Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention.
It should be noted, the Scheme is still experiencing technical issues in releasing claims however certain claim can be released, hence the account in question being released for payment.
We trust you find the above in order.
Yours sincerely
Medshield Medical Scheme
Best regards,